We can offer advisers the support without the overheads of employing someone full-time, when they might not have full-time requirements. It’s flexible because advisers can use the service as much or as little as they choose. By outsourcing work, they can focus on fee-earning activities and reduce the unnecessary costs of employing full time staff. They only pay for the support they need and use. The objective is to shield the adviser from as much admin as possible in order to free up their time, whilst keeping them closely informed on everything they need to know about. Every adviser is different. They all have different needs and want to work in different ways, which is absolutely fine. It’s a case of finding out what they want support with and what works best for them. More: Virtual Office Support RK: What support would you provide for a typical adviser client? DC: Most advisers ask for support on a regular basis, whilst others call when they have a project, or perhaps